When did you last hear a positive approach from your sluggish customers trying to dodge debts? Perhaps you don’t remember what to do with those pervasive pretexts? When your customers start throwing excuses for not paying debts, you are often at a loss for words.
If you are finding it difficult to deal with the excuses of slow-paying debtors, hiring seasoned collection agency services may come to help. But the trick is to differentiate between plausible causes and mere excuses to avoid paying debts.
Here are 8 common alibis of slow-paying debtors:
1. Check Already Posted
This is the oldest excuse that businesses need to deal with. Unfortunately, if you own a business and have yet to receive the check from the customer, it indicates that the client is yet to pay and the check may never have been posted. But to deal with the situation tactically, you must ask for proof of postage or the check number. That way, it could be tougher for the client to shape those bluffs immaculately. Naturally, you may appoint the best collection agency companies to ensure that the sluggish arranges the money quickly.
2. Not Received The Invoice
If your customer says that they are yet to receive the invoice, you need not rush into meaningless arguments. Instead, tell them clearly that you are going to send another copy of the invoice and check with them again. But a repeated attempt to dodge payments is a deliberate trick.
3. Erroneous Invoice
You may have double-checked the invoice before dispatching but the customer may raise an issue with the details mentioned on it. To deal with the problem, you can resend the invoice with the correct details once again. But if the strategy fails, you surely need to appoint a collection agency to apply the latest techniques to explore the history of slow-paying customers and find better ways to deal with debts.
4. The Authority Is Yet To Sign The Check
Often, slow-paying customers use this technique to ward off debts during holidays but it is seldom true. If you appoint a commercial collector, it will be easier for you to find out the kind of arrangements the company has made to pay for the essential items and your invoices are one of them. The best way to pay debt collection agencies, in that case, would be for professional collectors to convince debtors that yours is an essential payment. If your client sends checks with two signatories, you need to push them to rev up the matter quickly.
But don’t just rely on any agency to deal with slugging debtors. Try the services of Nelson, Cooper & Ortiz, LLC, one of the most reputed commercial debt collectors in Houston to have helped hundreds of clients to deal with debts.
5. Non-Receipt of Goods And Services
No matter what your offerings are, make sure you get a copy of the client’s acknowledgment of the delivery. Often, clients try to dodge the payments, citing that they have not received the goods and services. Unfortunately, customers often use this technique to ward off the commitment to pay for the goods and services. The truth may be that the customer has received the goods or services and is now unwilling to pay. If you preserve the copies of the delivery, the best collection agency services can track such debtors with ease.
6. Work Disputes
Often, work disputes pose a major challenge to businesses that are yet to receive payments from customers. But the reason is good as long as it is true. If you have been dealing with such clients for a long, it’s time to head toward a solution. You need to find out what the real issue is and if it is a conflict due to the delivery of goods and services, you need to rely on experts to get the issues addressed immediately.
7. Cash Flow Issues
When cash flow issues come up as excuses for non-payment of debts, you need to work with the clients for a rearrangement plan for the disbursal of funds. But the chances of success will be higher if you allow an expert to arrange for part payments.
8. Changing Bank Accounts
Switching bank accounts is one of the gravest excuses that often leave clients in shatters. Even if the problem is real, clients changing bank accounts frequently is a negative hint. If your client does not have a contingency account to pay debts, you have to ask experts to find better ways of dealing with them.
Your clients are committed to paying their debts. But when you hear alibis for not slow-paying debtors customers, you need to instruct a commercial debt collection service for the best solutions. That way, you will keep the customers happy and recover the dues on time.
